Drafty Reviews

4.7 Rating 775 Reviews

94 %

of reviewers recommend Drafty

Company Reviews

Metrics

Info

4.7

Based on 775 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Drafty:

Drafty is a flexible, easy-to-use alternative to loans, overdrafts and credit cards. Our line of credit offers a fresh perspective, helping you boost your finances while staying in control.

Representative 96.2% APR (variable).

We believe there is more to someone than just their credit score, meaning you can apply even if you have bad credit. If your application is approved, we’ll set a credit limit and you can withdraw up to that amount.

What makes a Drafty line of credit different? Well, you can reuse your credit line as much as you like without having to reapply each time. What’s more, you can repay a little extra anytime and you’ll save on interest – how good is that?

We’re fully regulated by the Financial Conduct Authority (FCA) and never offer our credit line to people if we think it will only make their financial situation worse.

Visit Website

Phone:

0203 695 8072

Email:

info@drafty.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and friendly app”

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Posted 3 years ago

“Very quick service and straight forward terms. Customer service answered all my questions. So far so good!”

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Posted 3 years ago

“Very convenient.”

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Posted 3 years ago

“Very quick and easy process which enabled me to get funds for an emergency car repair”

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Posted 3 years ago

“I have used this service many times, and eventually been contacted them saying my account has been suspended due to not paying back much of my account, when I did eventually pay them off in full I still got numerous emails regarding outstanding balance which was zero, I contacted them numerous times regarding this and still got numerous emails, I then replied to them saying if this is not resolved I will them report them to the ombudsman, then I I got a reply saying. Hello David, Thank you for your patience. When we set up Drafty accounts, we keep a close eye on things to make sure that we continue to make appropriate lending decisions. I’m sorry to tell you that based on the information we have looked at recently, we won’t be able to let you make any further draws on your Drafty account number 3736774. If you need any more help or information, the best way to talk to us is through our online chat service which you can get via our website. You can visit the ‘Contact Us’ section of our website at www.drafty.co.uk and send us a secure message. Regards, Drafty Customer Service Absolutely disgusting service Please don’t use them”

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Posted 3 years ago

“Too expensive !”

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Posted 3 years ago

“Easy to use and fair.”

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Posted 3 years ago

“Quick and easy to use”

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Posted 3 years ago

“really quick and easy to apply,money arrived really quick.”

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Posted 3 years ago

“Gave me £200, once I signed the contract and I had the money with in 5 minutes in my account, how many lenders can offer you cash within 5 minutes. Thank you Drafty I needed the cash for my son birthday.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Drafty helped me out at a very dark time and I’m grateful thank you drafty”

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Posted 3 years ago

“A brilliant website got me out of a sticky situationn thanks drafty”

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Posted 3 years ago

“When i first applied, i got approved with an initial Drawn down Line. Straight after approval they then all of a sudden declined me?? After a very lengthy phone call this problem got resolved and i was able to use my account for maybe 3-4 months. Then without any reason my account got frozen. I always repaid on time, never any problems. Several emails sent, but this Company duly ignores your messages. Appaling Customer Service! AVOID! If there ever is any problem, you will NOT get it resolved with them! This past year, due to Covid, they have put Cash restrictions on Accounts aswell (even though my account was already frozen for no reason, so i couldn't use it anyway!). Today i've received an email that this restriction has now been removed and that i could use my available credit Limit on my account. But guess what...yes, my account is still frozen. I have almost repaid the little that i owed now, and will be happy to see the back of them! While this Drafty Line is a great Idea, it has been let down by the people that run it! AVOID AT ALL COSTS!”

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Posted 3 years ago

“My simple advice to everyone is to avoid this company. Everything about drafty is zero. It is easy to get the loan, however, they make ones life miserable. Customer service is the worst I have seen anywhere in the world. I regretted getting myself involved. Simply put, pathetic!”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“Very fast in providing credit. Really helpful”

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Posted 4 years ago

“Very speedy.”

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Posted 4 years ago

“Website well designed”

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Posted 4 years ago

“Awful company. Due to Covid-19 I have issues making payment which I called weeks ago to resolve, but could not get through and was told in a voice mail to contact them via email. So sent them a message advising this. I got no reply at part from an auto response. Called again a few days later and same thing. So sent another message and included the original message. Meanwhile I kept getting emails advising I had missed payments. Got a default letter today and called and met with same response. No one it taking calls nor answering any messages. Shocking in light of what is happening around the world.”

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Posted 4 years ago

Drafty is rated 4.7 based on 775 reviews