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Drafty Reviews

4.7 Rating 775 Reviews

94 %

of reviewers recommend Drafty

Company Reviews

4.7

Based on 775 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Drafty:

Drafty is a flexible, easy-to-use alternative to loans, overdrafts and credit cards. Our line of credit offers a fresh perspective, helping you boost your finances while staying in control.

Representative 96.2% APR (variable).

We believe there is more to someone than just their credit score, meaning you can apply even if you have bad credit. If your application is approved, we’ll set a credit limit and you can withdraw up to that amount.

What makes a Drafty line of credit different? Well, you can reuse your credit line as much as you like without having to reapply each time. What’s more, you can repay a little extra anytime and you’ll save on interest – how good is that?

We’re fully regulated by the Financial Conduct Authority (FCA) and never offer our credit line to people if we think it will only make their financial situation worse.

Visit Website

Phone:

0203 695 8072

Email:

info@drafty.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can anyone explain to me how drafty works as I'm a little confused, is it effectively like a credit card? I Just don't understand so any help would ha great. Regards Simon”

Posted 7 years ago

“Got credit available but when try to draw on it say there any error over and over”

Posted 6 years ago

“My account was suspended for no reason. When I phoned them they said it was system driven decision. I have available funds and haven't missed any payments. Not very impressed”

Posted 6 years ago

“Very quick and easy to apply although I've not had any funds yet it's only been a couple minutes. Accepted me when other wouldn't. However I don't like the fact that you have to draw at least £50 straight away”

Posted 7 years ago

“Been humiliated and embarrassed by this company. I was turned down for a line of credit (only needed £100 for a unexpected bill) and my friend was accepted (she has bad credit score) the only difference in the application was I work for the NHS and she works for a bank. They clearly discriminate against NHS staff. Avoid if you work for the NHS they will humiliate you”

Posted 1 year ago

“Very fast at paying out money when they make interest but when they owe out a tiny refund they take months. Currently 7 weeks with daily chaser phones calls+emails being ignored (Abhishek Bhasin was meant to be calling me urgently or emailing since last Thursday but hasn't bothered). Team leaders managers do not take escalated calls and if they do, they do not take ownership and everything will be actioned "within the next 24-36hrs", I've been quoted this everyday for the last week or so. Substandard service and plenty of companies who look after their customers properly.”

Posted 4 years ago

“Bad company hard to update account hard to found out about increase limit after 2year customer customers services no have clue how you can work with app and app it's bad really just stay oway from this company”

Posted 6 years ago

“Sent 15 year old son a letter to open an account with them totally unacceptable where did the even get this child's details”

Posted 6 years ago

“Didn't approve me for NO reason at all. Useless”

Posted 6 years ago

“I signed up with an e-mail address created just for Drafty. Soon after using Drafty I bombarded by Spam e-mails for loans (two a day). You can't change your e-mail address online - you have to phone Drafty. Their phone agents are clearly just message takers: "We will request your e-mail change" but Drafty never changed my e-mail address. Also I never received a reply to my complaint they gave (or lost) my personal data for marketing without my permission.”

Posted 6 years ago

“Super easy to apply and very fair rates. Thanks Drafty”

Posted 6 years ago

“Well make sure you don't decide to get married while having an account with them cause they wont change your name and even if you get it changed on all your accounts and debit cards and you send them all the legal documentation their "system " will not accept it !! you will have to call in each month and make a phone payment rather than a quick on line payment!!!!! and this is 2017 !!!”

Posted 7 years ago

“IT WAS SO EASY TO FILL OUT THE DETAILS NEEDED TO APPLY FOR THE LOAN.”

Posted 7 years ago

“Approved 10 hours ago and still not received the funds”

Posted 7 years ago

“Absolutely horrible company. They pray on people in need. Avoid at all costs and if you have been one of the unfortunate to take a loan out with this mob and can’t afford the disgustingly high apr go to the ombudsman and complain about them. When you ask for help they again take advantage of people who are struggling. Scum”

Posted 2 years ago

“Constant reduction in credit limit makes it almost impossible to use. Waste of time.”

Posted 2 years ago

“Bullys Never again”

Posted 2 years ago

“Nice and easy to get money but if you pay the minimum monthly you’ll never clear your balance, BE CAREFUL OF THIS”

Posted 2 years ago

“I have used this service many times, and eventually been contacted them saying my account has been suspended due to not paying back much of my account, when I did eventually pay them off in full I still got numerous emails regarding outstanding balance which was zero, I contacted them numerous times regarding this and still got numerous emails, I then replied to them saying if this is not resolved I will them report them to the ombudsman, then I I got a reply saying. Hello David, Thank you for your patience. When we set up Drafty accounts, we keep a close eye on things to make sure that we continue to make appropriate lending decisions. I’m sorry to tell you that based on the information we have looked at recently, we won’t be able to let you make any further draws on your Drafty account number 3736774. If you need any more help or information, the best way to talk to us is through our online chat service which you can get via our website. You can visit the ‘Contact Us’ section of our website at www.drafty.co.uk and send us a secure message. Regards, Drafty Customer Service Absolutely disgusting service Please don’t use them”

Posted 3 years ago

“Too expensive !”

Posted 3 years ago

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Drafty is rated 4.7 based on 775 reviews