Drafty Reviews

4.6 Rating 784 Reviews

93 %

of reviewers recommend Drafty

Company Reviews

Metrics

Info

4.6

Based on 784 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Drafty:

Drafty is a flexible, easy-to-use alternative to loans, overdrafts and credit cards. Our line of credit offers a fresh perspective, helping you boost your finances while staying in control.

Representative 96.2% APR (variable).

We believe there is more to someone than just their credit score, meaning you can apply even if you have bad credit. If your application is approved, we’ll set a credit limit and you can withdraw up to that amount.

What makes a Drafty line of credit different? Well, you can reuse your credit line as much as you like without having to reapply each time. What’s more, you can repay a little extra anytime and you’ll save on interest – how good is that?

We’re fully regulated by the Financial Conduct Authority (FCA) and never offer our credit line to people if we think it will only make their financial situation worse.

Visit Website

Phone:

0203 695 8072

Email:

info@drafty.co.uk

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Anonymous

Anonymous // 01/01/2019

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“Drafty helped me out at a very dark time and I’m grateful thank you drafty”

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Posted 4 years ago

“A brilliant website got me out of a sticky situationn thanks drafty”

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Posted 4 years ago

“When i first applied, i got approved with an initial Drawn down Line. Straight after approval they then all of a sudden declined me?? After a very lengthy phone call this problem got resolved and i was able to use my account for maybe 3-4 months. Then without any reason my account got frozen. I always repaid on time, never any problems. Several emails sent, but this Company duly ignores your messages. Appaling Customer Service! AVOID! If there ever is any problem, you will NOT get it resolved with them! This past year, due to Covid, they have put Cash restrictions on Accounts aswell (even though my account was already frozen for no reason, so i couldn't use it anyway!). Today i've received an email that this restriction has now been removed and that i could use my available credit Limit on my account. But guess what...yes, my account is still frozen. I have almost repaid the little that i owed now, and will be happy to see the back of them! While this Drafty Line is a great Idea, it has been let down by the people that run it! AVOID AT ALL COSTS!”

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Posted 4 years ago

“My simple advice to everyone is to avoid this company. Everything about drafty is zero. It is easy to get the loan, however, they make ones life miserable. Customer service is the worst I have seen anywhere in the world. I regretted getting myself involved. Simply put, pathetic!”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“Very fast in providing credit. Really helpful”

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Posted 4 years ago

“Very speedy.”

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Posted 4 years ago

“Website well designed”

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Posted 4 years ago

“Awful company. Due to Covid-19 I have issues making payment which I called weeks ago to resolve, but could not get through and was told in a voice mail to contact them via email. So sent them a message advising this. I got no reply at part from an auto response. Called again a few days later and same thing. So sent another message and included the original message. Meanwhile I kept getting emails advising I had missed payments. Got a default letter today and called and met with same response. No one it taking calls nor answering any messages. Shocking in light of what is happening around the world.”

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Posted 5 years ago

“Have been trying to contact drafty for weeks Email,chat, letter to head office,phone calls . No correspondence from them atall have raised the issue with the FSA and also mentioned reviews on trust pilot to the FSA. And guess what the details registered with them are the same I have so FSA have to investigate further . AVOID at all costs”

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Posted 5 years ago

“Never thought I'd be approved, but Drafty delivered! Thank you!”

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Posted 5 years ago

“Easy, fast service for last minute expense”

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Posted 5 years ago

“Fantastic, really helped me out.”

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Posted 5 years ago

“Had a drafty account for a few years now as it was easier than an overdraft. Had £2000 available and then suddenly my account was suspended. Apparently due to a periodical review. After contacting them because having a suspended account actually prevents you from making payments also, I was told it would be reviewed after 5-7 working days. No such luck. Rang them again and was told it was escalated and could I wait 48 hours. 72 hours later having heard nothing I rang back. Demanded to speak to a manager. After being told there was no manager available I eventually did speak to one who escalated it and raised a complaint. Was asked to wait 48 hours. 1 full week later I rang and they said please wait another 48 working hours. This has now been 3 full weeks since I had it initially escalated for investigation. Absolute jokers of a company. Avoid!”

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Posted 5 years ago

“AWFUL Tried to repay part of the loan off was unable to do it online, phoned customers service they couldn't (system keep going back to my old card, couldn't accept new card despite being the same account my direct debit comes out from). Was advised to pay to direct into there bank account instead, and that payment will be suspended for several days to allow sufficient time for the transfer. I made the transfer straight away, despite this started receiving daily demand for payment. Ten days later am still receiving destressing daily emails. I have made for three phones calls and filed a complaint, been told not worry and that someone will be in touch still waiting hopelessly for someone to get back to me.”

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Posted 5 years ago

“Very happy with the service site is a bit clumpy when on an iPad but generally very pleased with result all in less than 10 minutes.....”

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Posted 5 years ago

“Excellent online company, so easy to use”

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Posted 5 years ago

“Quick and easy, very efficient”

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Posted 5 years ago

“Very quick and easy”

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Posted 5 years ago

“Excellent and quick response”

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Posted 5 years ago

Hi, Thanks for the feedback. The Drafty team

Posted 5 years ago

Drafty is rated 4.6 based on 784 reviews