Drafty Reviews

4.7 Rating 775 Reviews
94 %
of reviewers recommend Drafty
4.7
Based on 775 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Drafty Reviews

About Drafty:

Drafty is a flexible, easy-to-use alternative to loans, overdrafts and credit cards. Our line of credit offers a fresh perspective, helping you boost your finances while staying in control.

Representative 96.2% APR (variable).

We believe there is more to someone than just their credit score, meaning you can apply even if you have bad credit. If your application is approved, we’ll set a credit limit and you can withdraw up to that amount.

What makes a Drafty line of credit different? Well, you can reuse your credit line as much as you like without having to reapply each time. What’s more, you can repay a little extra anytime and you’ll save on interest – how good is that?

We’re fully regulated by the Financial Conduct Authority (FCA) and never offer our credit line to people if we think it will only make their financial situation worse.

Visit Website

Phone:

0203 695 8072

Email:

info@drafty.co.uk

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Anonymous
Anonymous  // 01/01/2019
When i first applied, i got approved with an initial Drawn down Line. Straight after approval they then all of a sudden declined me?? After a very lengthy phone call this problem got resolved and i was able to use my account for maybe 3-4 months. Then without any reason my account got frozen. I always repaid on time, never any problems. Several emails sent, but this Company duly ignores your messages. Appaling Customer Service! AVOID! If there ever is any problem, you will NOT get it resolved with them! This past year, due to Covid, they have put Cash restrictions on Accounts aswell (even though my account was already frozen for no reason, so i couldn't use it anyway!). Today i've received an email that this restriction has now been removed and that i could use my available credit Limit on my account. But guess what...yes, my account is still frozen. I have almost repaid the little that i owed now, and will be happy to see the back of them! While this Drafty Line is a great Idea, it has been let down by the people that run it! AVOID AT ALL COSTS!
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Posted 3 years ago
My simple advice to everyone is to avoid this company. Everything about drafty is zero. It is easy to get the loan, however, they make ones life miserable. Customer service is the worst I have seen anywhere in the world. I regretted getting myself involved. Simply put, pathetic!
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Posted 3 years ago
Had a drafty account for a few years now as it was easier than an overdraft. Had £2000 available and then suddenly my account was suspended. Apparently due to a periodical review. After contacting them because having a suspended account actually prevents you from making payments also, I was told it would be reviewed after 5-7 working days. No such luck. Rang them again and was told it was escalated and could I wait 48 hours. 72 hours later having heard nothing I rang back. Demanded to speak to a manager. After being told there was no manager available I eventually did speak to one who escalated it and raised a complaint. Was asked to wait 48 hours. 1 full week later I rang and they said please wait another 48 working hours. This has now been 3 full weeks since I had it initially escalated for investigation. Absolute jokers of a company. Avoid!
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Posted 4 years ago
In addition to my below bad review, an email is ready to go to Randy Socol, Christopher Deboer, Stuart Driver, Arnold Iverson, Brian Markworth and Larry Rosenberger to see if they are aware how their company is being administered. I will be giving them details of the times and dates of 4hrs worth of calls (along with email chasers)and hopefully they will listen to the calls and see what substandard service your call centre provides. I feel sorry for the payments team as if staff and managers are to believed they are locked away without any phone lines as apparently it is impossible for anyone, internal or external, csr or manager to actually call them and find out why they 7 week+ delay. Was promised a callback (again)before mid day today with details that the refund has been paid and an offer of compensation. guess what though ? Nothing again so no doubt another 30-40min call to them at my expense to be fobbed off with 24/36 hrs again!
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Posted 4 years ago
took a 400 pound line of credit, paid it back in full 18 days later and they froze my account. guess they want people who pay the minimum each month and make them more money rather than somebody who pays off the loan. this just confirms that they are looking to find people struggling and profit from them
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Posted 4 years ago
FRAUDLENT COMPANY STAY AWAY!!!!!!!!!! SOMEONE CREATED A FAKE ACCOUNT UNDER MY NAME AND I HAVE TRIED FOR TWO MONTHS TO CONTACT THEM. I GOT THROUGH ONCE AND THEY SAID THEY WOULD GIVE ME NO DETAILS OF MY ACCOUNT AND SAID 'SOMEONE WOULD CALL ME' AND THEY NEVER DID!!!!!!!!!! NOW I HAVE BEEN SENT A DEFAULT NOTICE!!!!!!!!!!!!!!! DO NOT TRUST THIS COMPANY
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Posted 5 years ago
Help me out
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Posted 5 years ago
Rubbish declined me when others accepted me i pay my bills on time.
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Posted 7 years ago
Honestly, i was that impressed i HAD to write a review. Definately better than your average payday loan crooks....Application was very easy and straight forward, the rates are impressive and the whole idea is fantastic. Thank you
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Posted 7 years ago
Well wow. Didn't hurt a bit x
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Posted 7 years ago
I never expected it to be that easy . Thank you for such a service.
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Posted 7 years ago
borrowed £100 over 3 months and only paid £6.45 in intrest. really happy
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Posted 7 years ago
Excellent swift acces on your smartphone 20 mins max amazing result
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Posted 7 years ago
FASTER AND EASY
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Posted 7 years ago
incredibly slick service, website is smoother than a babies butt! fast,efficient and very good rates. A genuine alternative to the daylight robbery of normal payday lending. Drafty...where have u been all my life!?
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Posted 7 years ago
Very quick and easy! Got me out of a little hole, with easy manageable payments!
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Posted 7 years ago
Drafty is rated 4.7 based on 775 reviews